Prople who acts as catalyst and assume the responsibility for managing the change process are called……………………………

1. Change Specalist
2. Change Agent
3. Change consultants inside the organization
4. All of the above
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Answer: D
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Change ------------------ includes any alteration in authority relations, coordination mechanisms, degree of centralization, job redesign or similar structural variables.

1. Change Structure
2. Change Technology
3. Change people
4. None of the above
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Answer: A
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Change ------------------ encompass modifications in the way work is performed or the methods and equipment that are used.

1. Change Structure
2. Change Technology
3. Change people
4. None of the above
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Answer: B
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Change ----------------- refers to changes in employee attitudes, expectations, perceptions and behaviors.

1. Change Structure
2. Change Technology
3. Change people
4. None of the above
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Answer: C
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A dynamic condition a person faces when confronted with an opportunity, constraint or demand related to what he or she desires and for which the outcome is perceived to be both uncertain and important is called --------------------------------

1. Process Reengineering
2. Continously Quality improvement Program
3. Stress
4. None of the above
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Answer: C
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The ability to combine ideas in a unique way or to make unusal associations between ideas is called -------------------------

1. innovaiton
2. stress
3. creativity
4. None of the above
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Answer: C
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The process of taking a creative idea and turning it into a useful product, service or work method is called ---------------------------

1. innovaiton
2. stress
3. creativity
4. None of the above
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Answer: A
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Individuals who actively and enthusiastically support new ideas, build support, overcome resistance, and exure that innovations are implemented are called -------------------

1. Idear Analyst
2. Idea Champian
3. Idea evaluator
4. None of the above
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Answer: B
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