The design, operations and control of the transformation process that converts resources into finished goods or services is called --------------------------------

1. Process Management
2. Manufacturing Management
3. Operations Management
4. None of these
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Answer: C
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Organizations that produce physical goods are called -------------------------.

1. Marketing Organizations
2. Packaging Organizations
3. Manufacturing Organizations
4. None of these
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Answer: C
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Organizations that produce nonphysical output in the form of services are called ---------------------

1. Marketing Organizations
2. Packaging Organizations
3. Manufacturing Organizations
4. Service Organizations
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Answer: D
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The overall ouput of goods or services produced divided by the input needed to generate that output is called ---------------------------------.

1. Process Management
2. Planning
3. Controlling
4. Productivity
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Answer: D
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The performance characteristics, features and attributes and any other aspects of gtoods and services for which customers are willing to give up resources is called ---------------

1. Norm
2. Culture
3. Value
4. Aptitude
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Answer: C
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The entire series of organiztional work activities that add value at each step beginning with the processing of raw matgerials and ending with finished product in the hands of end user is called-------------------------------------.

1. Supply Chain
2. Value Chain
3. Both a & b
4. Neither a nor b
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Answer: B
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The process of managing the entire sequence of integrated activities and information about product flows along the entire value chain is called -----------------------

1. Supply Chain management
2. Value Chain management
3. Both a & b
4. Neither a nor b
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Answer: B
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A strategic design for how a company intends to progit from its broad array of strategies, processes and activities is called ----------------------

1. Organizaitonal Model
2. Business Model
3. Both a & b
4. Neither a nor b
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Answer: B
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The way the organizational work is done is called-------------------------

1. Operational Management
2. Organizational Management
3. Operations Processess
4. Organizational Processess
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Answer: D
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Proprietary company information that's critical to its efficient and effective functionning and competitiveness is called ----------------------------.

1. Physical Property
2. Intellectual Property
3. Tangible Property
4. None of these
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Answer: B
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